All Systems Operational

About This Site

Cloudsmith is the only cloud-native, global, universal artifact management platform for securely developing and distributing software. You can find metrics and historical uptime below, both of which describe the healthiness of the service. Uptime and security are two of our top priorities.

Uptime over the past 90 days. View historical uptime.
Frontend REST API ? Operational
90 days ago
99.97 % uptime
Today
Package Downloads (CDN) ? Operational
90 days ago
99.98 % uptime
Today
Frontend Website ? Operational
90 days ago
99.96 % uptime
Today
Backend Databases ? Operational
90 days ago
100.0 % uptime
Today
Backend Processing ? Operational
90 days ago
99.95 % uptime
Today
Help Website ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing (Cloudsmith) ? Operational
90 days ago
100.0 % uptime
Today
Corporate/Blog Website ? Operational
Infrastructure (AWS) ? Operational
AWS CloudFront (CDN) Operational
AWS Route53 (DNS) Operational
AWS EC2 (Servers) Operational
AWS S3 (Storage) Operational
AWS ELB (Load Balancing) Operational
AWS RDS (Databases) Operational
AWS SQS (Queues/Tasks) Operational
AWS SES (Emails) Operational
Thirdparty Services ? Operational
npm, Inc. Registry Reads Operational
Stripe Stripe.js Operational
Stripe Webhooks Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Cloudsmith CLI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Cloudsmith Application (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [EU West] ?
Fetching
Cloudsmith API (Response Time) [US West] ?
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Cloudsmith API (Response Time) [US East] ?
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Cloudsmith API (Response Time) [Sydney] ?
Fetching
Cloudsmith API (Response Time) [Canada] ?
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Cloudsmith Download (Response Time) [EU West]
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Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Data Processing Delays - Reporting Tools Affected
Resolved - Between 16:45 UTC and 19:20 UTC customers will have experienced issues with late arriving download webhooks, client log exports, caching of upstream packages, and lagging usage reporting in the UI and API. Systems are now operating as normal and we will continue to monitor.
Nov 20, 19:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 19:36 UTC
Investigating - We are currently investigating issues with our log processing system. You may experience delays to the triggering of download webhooks, exports of client logs, and caching of upstream packages. During this time, usage reporting via the UI and API may not reflect your most recent usage. Our engineers are working to resolve these issues and will continue to provide updates.
Nov 20, 18:34 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Essential Platform Maintenance
Completed - Based on customer feedback, the platform maintenance originally scheduled for Saturday, November 30, 2024 will be rescheduled to occur without additional impact to our customers. We apologize for any disruption our announcement may have caused. Thank you for your valuable feedback and understanding.
Nov 12, 14:29 UTC
Scheduled - In order to future-proof Cloudsmith infrastructure and significantly boost performance and scalability we're performing a migration of our underlying data store.

During this time, artifact uploads, API access, and write operations on the service will be unavailable intermittently. We will work to maximize the availability of artifact downloads during this time; however, there will be short periods when these may be unavailable.

We apologize greatly for any disruption that this maintenance period may cause. We don't take the responsibility lightly to ensure the uninterrupted delivery of artifacts to your organization and your customers.
Nov 8, 17:52 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Degraded Performance
Resolved - Normal system performance returned at 10.23am (UTC). Request latency was healthy from at this point onwards. No further request errors were observed.
Nov 7, 12:17 UTC
Monitoring - Between 10:08am and 10:17am (UTC) customers will have experienced degraded performance with the Web App, Downloads and Api Requests. Systems are now operating as normal and we will continue to monitor.
Nov 7, 10:46 UTC
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